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CTC Training Approach

 

Components Benefits  
Reader-Centered Model Identifying the needs and interests of target readers serves to quickly resolve typical dilemmas of what to write, how much to include, and how to organize it.
Customized Exercises and Examples Meaningful exercises and examples, based on actual writing samples from participants, enhance learning because they address typical on-the-job issues and concerns.
Small Groups of 15 Small groups allow the flexibility to make immediate changes to topics and exercises as special issues arise.
Built-in Coaching Time  Participants have the opportunity to ask questions privately, discuss their own particular concerns, and receive personalized feedback.
Fearless Writing FormulaTM  This CTC-developed tool is an effective reminder of how readers read — what they look for first and how they want remaining information presented.  Using the formula helps writers to ensure that key messages are not obscured by data.
D-O-C Fast Writing SystemTM  This CTC-developed tool  provides an easy-to-apply method for overcoming writers' block and reducing overall writing time by making use of short increments of time.
Editing Triggers   This practical list of common problematic patterns found in technical writing speeds up the editing process and ensures that it is thorough.

    

"Susan has a unique ability to create an environment wherein the participants can be at ease and learn the skills.  This is quite an accomplishment considering the fears and anxieties that people have about writing."

Evelyn Goodwin, 
Corporate Training Manager
Delta Dental Plan of California

  

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